The Libyan Ports Company is committed to providing its distinguished services to its subsidiaries and to its valued

customers, according to the method of achieving the requirements of customers. customer, an d to serve the national

economy.

This is achieved through:

– Commitment to the scientific, professional, legal and administrative requirements regulating work.

– Establish open and long-term relationships with our customers by providing the best services.

– Improving the level of technical performance of the company’s employees, by keeping abreast of developments

   and progress in the field of providing services in ports.

– The optimal use of available resources, the development of workers’ skills, and the consolidation of the concept

   of the internal customer.

Clear identification of powers and responsibilities in the framework of business functions.

Establish and support continuous improvement principles.

– Compliance with the requirements of quality management systems, in accordance with the requirements of

   international standards (ISO 9001: 2015).

In line with the Libyan Ports Company’s commitment to continuously monitor and enhance performance, as well as to provide the best possible services, we aim to foster effective communication and emphasize the importance of customer feedback in evaluating our progress and performance levels. We kindly request our valued visitors and customers across all our port branches to complete the attached forms and send them to the following email address: qm@lpclibya.com.

Thank you for your cooperation.

Customer Satisfaction Form (QM-05/F01)

Suggestions-Remarks-Complaints Form (QM-05/F02)